Frequently Asked Questions
Everything you need to know for a perfect night's sleep.
How effective are your blinds at blocking out light?
Our blinds are engineered with 100% opaque thermal fabric and integrated side channels to ensure zero light leakage, creating a laboratory-grade dark environment even during high-noon sun.
Do I need professional tools to install my Total Blackout Blinds?
No professional tools are required. Our 'Easy-Fit' system uses a high-tension mounting mechanism that snaps into place in under 10 minutes without the need for drilling or permanent screws.
How do I ensure I order the correct size for my window?
We recommend using a metal measuring tape to measure the inside width and height of your window frame at three different points. Use the smallest measurement for your order to ensure a snug, light-tight fit.
What is your shipping policy for oversized custom orders?
We offer free standard shipping on all orders over $150. Custom-sized blinds are typically manufactured and dispatched within 5-7 business days, with tracking provided via email.
What is your return policy if I am not satisfied?
We offer a 30-day 'Sleep Tight' guarantee. If you are not completely satisfied with the blackout performance or quality, you can return your blinds for a full refund, though custom-cut sizes may be subject to a restocking fee.
Are the materials safe for children's nurseries?
Absolutely. All our blinds are cordless for child safety and are manufactured using OEKO-TEX certified fabrics, ensuring they are free from harmful chemicals and VOCs.